Shipping/Delivery Policy
ALL DELIVERIES ARE FULFILLED IN DISCREET PACKAGING
1. Delivery Locations
- We deliver to various locations across the country, categorized into two main groups:
- A. Main Locations
Buea, Limbe, Douala, Yaounde - Delivery Fees:
- Buea: CFA1,000
- Limbe: CFA1,500 — (Tiko, Kumba)
- Douala: CFA2,000
- Yaounde: CFA2,000
- For all other locations within the country, a flat delivery fee of CFA3,000 applies.
2. Delivery Times
- Estimated delivery times vary by location. Typically, deliveries to main locations will arrive within 1 business day, while other areas may take 2 business days.
3. Order Processing
- Orders are processed within 9am-6pm on business days. Delivery times begin once the order has been processed(payment has been made and confirmed).
4. Tracking Your Order
- Once your order has shipped, you will receive a call and/or Whatsapp message to communicate with the delivery agent about the delivery status.
5. Additional Charges
- Any additional fees (e.g., super fast delivery) will be clearly stated at checkout.
6. Contact Us
- For any questions regarding shipping fees or delivery times, please contact our customer service team at sales@ma-njumba.com or through whatsapp.